1. What is TLS?
   TLS is an encryption standard. In order to provide the highest level of security our site requires that you use a device that has is using TLS1.1 or higher. Today, all recent versions of the major browsers provide the option to user TLS1.1 and higher.


2. Exactly what browsers/version will provide the option for TLS1.1 and higher?
   Internet Explorer: 9 and higher
   Chrome: 41 and higher
   FireFox: 36 and higher
   Opera: 27 and higher
   Safari: 7 and higher


3. Are there older versions of operating systems/ browser combinations that will not support TLS 1.1 & higher?
   Yes. Windows XP and Windows Vista are only capable of upgrading up to Internet Explorer version 8. Therefore, users of these operating systems using Internet Explore as their browser will not be able to make payments. However, they would have the option of loading the latest version of another browser such as Chrome* or Firefox. *Chrome has announced that they will end new updates for Windows XP as of April 2015.

Enabling SSL Version TLS1.1 and TLS1.2

Internet Explorer:

1. Open Internet Explorer
2. Click Alt T and select “Internet Options”.
3. Select the "Advanced" tab.
4. Scroll down to the "Security" section.
5. Locate and check "Use TLS 1.1 and TLS 1.2".
6. Then, press the "OK" button.

Google Chrome:

1. Open Google Chrome
2. Click Alt F and select “Settings”.
3. Scroll down and select “Show advanced settings…”
4. Scroll down to the Network section and click on “Change proxy settings…”
5. Select the "Advanced" tab.
6. Scroll down to the "Security" section.
7. Locate and check "Use TLS 1.1 and TLS 1.2".
8. Then, press the "OK" button.

FireFox:

1. Open FireFox
2. Type in “about:config” in the URL bar and press Enter
3. Scroll down to “security.tls.version.max” and press enter
4. Set the value to 3
5. Then, press the "OK" button.

Opera:

1. Open Opera
2. Click Ctrl+F12
3. Click on “Security”
4. Click on “Security Protocols…”
5. Check on “Enable TLS 1.1 & TLS 1.2”
6. Press the "OK" button.
7. Then, press the "OK" button.

Safari:

1. There are no options for enabling SSL protocols. If you are using Safari version 7 or greater, TLS 1.1 & 1.2 are automatically enabled.